Special Categories

VISA MasterCard EC
Diners Club American Express

Frequently Asked Questions 

 

Who prints your t-shirts?
Our shirts (and other products) are produced on a to-order basis by Spreadshirt.
They handle all the production and shipping and, accordingly, all queries regarding orders, returns, etc, should be directed to them.

How do I contact Speadshirt?
You'll need to set up a user account to order from SJIRT. The contact details are provided. To contact SJIRT regarding product ideas, you can use 'contact us' . We reiterate: If your query is about any aspect of the ordering/delivery process, you'll need to speak to Spreadshirt.

How secure is the ordering process?
Spreadshirt use the SSL (Secure Socket Layer) certificate to encrypt all transmitted data.

How can I pay?
Spreadshirt accept Visa, American Express and Mastercard and others like Ideal etc. (payment methods depend on the country of your billing address)

What about PayPal?
Spreadshirt don't currently offer a PayPal option.

Do I have to pay VAT?
EU customers do indeed have to pay VAT. This is included in the price you see.

How's my privacy protected?
Spreadshirt state: "Your personal data is kept confidential. Spreadshirt does not send any unrequested emails. ; you will receive mailings from us (e.g. with information about new products or designs) only if you sign up for them. Cancellation from these mailings is possible at any time."

How are the shirts printed?
Spreadshirt use "Flex Print" technology, described thus: "A large computerised blade is used to cut designs out of a smooth, thin material. This design is then pressed onto the fabric, using high pressure and temperatures. This print type is suitable for almost all fabric types and due to its sleek and shiny surface, looks and feels amazing.

"Nylon flex retains its colours long throughout a life of regular washing at 40°C. As with all printed fabrics, please wash and iron inside-out."

More about 'Printing Techniques' can be found here

Why are some shirts more expensive?
Complex, full-colour designs and those featuring more than one colour cost more to print - simple as that.

What do the t-shirt sizes mean in real terms?

Size        In          Cm 
XXXL 50-52 127-132
XXL 48-50 122-127
XL 46-48 117-122
L 42-44 107-112
M 38-40 96-101
S 34-36 86-91
Sizes are approximate. If in doubt, always order bigger.

You can check information about the size per product by clicking on 'chart' next to the drop down button for your size.
Click on 'chart' for size info


How long will it take to get my shirt?
Products are normally ready for dispatch within 1-2 working days. Since they're shipped from Germany.

My shirt hasn't turned up. What's happening?
Speak to Spreadshirt - they handle shipping.

I'm not happy with my shirt. Who do I speak to?
Returns are dealt with by Spreadshirt. While we're confident you'll be more than satisfied with your SJIRT product.

I love my t-shirt. Like a picture of me wearing it?
We do - sent us your photo, we will create a showcase soon..

I have a cool design of my own. Are you interested?
Yes we are, contact us

I have some other question - my query isn't listed.
Contact us here. If it's about an order or product return, talk to Spreadshirt via your user account.